Terms of Service
Service
WTFServe agrees to provide you services as specified on the Order Form. You have been advised and understand that WTFServe's service relies on and is limited by the inherent shared nature of the internet and that WTFServe will use its actual best efforts to provide you with the highest speed at which data will pass through networks controlled by third-parties reasonably available. WTFServe will provide all equipment and installation services up to and including your server, but will not be responsible for configuration beyond that.
Technical Support
At its discretion WTFServe may, but is not required to, assist you in configuring your equipment to utilize WTFServe's service. Any assistance which WTFServe may provide is without warranty of any kind and in consideration for such assistance, you expressly waive any and all claims against WTFServe which may arise from such assistance. WTFServe supports and monitors its service 24 hours a day. The ticket system is to be used for all service requests.
Billing
Your account will be charged monthly on the day of the month in which service began. It is not our policy to offer retroactive refunds. In the event WTFServe does not receive payment, your service will be terminated after five days. All data stored with us will then be deleted after thirty days. You are entitled to terminate this service arrangement at any time via written notice.
Use and Abuse of Service
You understand and agree that services provided to you by WTFServe may only be used for lawful purposes; that the you are fully responsible for any data or traffic originating from your customer IP connections; and to assist WTFServe in investigating all uses not permitted by this Agreement which WTFServe believes have originated from the your customer IP connections. Abuses include, but are not limited to (i) transmission of unsolicited bulk email ("SPAM"), (ii) transmissions from computers involved in DOS and dDOS attacks, IRC bots, (iii) "Hacking" activity and (iv) any other activity which is generally defined by the global internet community as malicious. Furthermore, if you are utilizing BGP to exchange routing information with WTFServe, you represent and warrant that you have the requisite authority to "route" any IP address space to which you are announcing on the Internet. You also understand that while WTFServe makes an effort to properly filter announcements, you are responsible for all liability resulting from your actions including the incorrect or malicious announcement of a third party's IP address space. If your behaviour causes problems for our network or other customers, will be request that you cease your activities or risk termination of service.
Maintenance
WTFServe reserves the right to interrupt service for routine maintenance at such times as may be reasonably necessary. WTFServe will not be liable to you for any consequences of any interruptions to the service, which may render you unable to access the internet.
Force Majeure
You acknowledge that WTFServe's ability to provide its services may be impeded by events or actions outside of WTFServe's reasonable control, including, without limitation, acts of God, floods, fires, hurricanes, earthquakes, acts of war, labor actions, failure of third party suppliers, changes in applicable laws and regulations, or any similar action or event. You agree that In the event of a Force Majeure, WTFServe shall not be responsible for any failure to provide service and WTFServe agrees that in such an event you will not be liable for payment of the fees otherwise due under this Agreement.